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ISIscan

The columns on the Result tab have become so wide that I cannot see results or reset them to a viewable size.

When I open ISIscan, I get the following message,"Cannot connect to Scan32new", "Database Connection Failed."

Check cell results are visible in the history tab but not in the result tab.

When trying to update a Prediction model profile, I get a message "Invalid file name." How can I update my profile?

My printout of a Prediction model profile does not show the correct slope / intercept values. Why is this?

I upgraded to 2.7 and now my InfraXact Check cell gives the message, "The sample container loaded in the instrument does not match the sample cup type specified for the selected product." How do I fix this?

Sentinel USB key problem with Dell latitude 620: when I put the ISIScan USB key straight into the computer, it only works when the computer is in its docking station. When I remove the computer from the docking station, USB and parallel keys are not recognized.

I get the following error when trying to report in ISIscan: ODBC error: [Microsoft ](ODBC Microsoft Access Driver) The Microsoft Jet Database engine cannot find the input table or query "ReportCross tab: Make sure it exists and that is name is spelled correctly".

When I try to open ISIscan, I get a message, "The Microsoft Jet database engine stopped the process because you and another user are attempting to change the same data at the same time.

When I export spectra from ISIscan, the spectra do not appear to be standardized.

When I start ISIscan I get a message "The Scan key has not been located. You will be restricted to demo mode only."

I get error messages when trying to install ISIscan on Windows XP.

The Performance test is disabled.

I cannot use a rep file with LOCAL calibrations.

Pathlength calibration for the beverage module does not work in ISIscan.

I upgraded to version 2.31 and some of my parameters are giving strange H values and strange predictions.

ISIscan 2.81 crashes when I export to a CSV format using One_Line_Basic.rpt or One_Line_Complete.rpt.

Printing diagnostic reports in ISIscan give error " C:\Program files\Infrasoft International\ISIscan\sysreport\XXX.rpt contains and invalid path.

Samples analyzed with the Opaque Liquid Cell have incorrect or distorted spectra.

When using multiple prediction model profiles in an ISIscan product, why are the predictions and outliers different for some parameters?

I am not able to turn off the Auto-Archive function in ISIscan.

I get an error message when I try to save a report profile.

When I report samples from a product containing more than one Prediction model profile, only some of the parameters are reported. This only happens with report templates based on the report query installed with the AddView program or present in ISIscan version 2.71 and 2.81.

The History tab in ISIscan disappears after I run a performance test. How do I get it back?

WinISI

WinISI gives memory errors in Global.

When I am making calibrations and looking at the graphic XY scatter plot, I sometimes see sample already deleted and the statistics look wrong.

When I open Graphics in WinISI, the axes are scaled incorrectly.

WinScan or WinISI gives a message the "Error FileIO Index = -1" when trying to access any file.

Reports

I have my parameters setup up to "force negatives to zero" but I still get negative numbers on my printout.

No predicted results are visible on the report.

When I report samples from a product containing more than one Prediction model profile, only some of the parameters are reported. This only happens with report templates based on the report query installed with the AddView program or present in ISIscan version 2.71 and 2.81.

ISIscan 2.81 crashes when I export to a CSV format using One_Line_Basic.rpt or One_Line_Complete.rpt.

RINA

Network manager is giving an error message "Error in statement Select from...."

I have made a new RINA Client user on Network manager, but it is not synchronized down to the RINA clients.

A new RINA client gives the message "Performance tests successfully syncrhonized." , but the synchronization is not complete.

When I install the RINA Client Components, I get error message "Cannot open database RINAClient...." or "Cannot drop the login...".

 

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